App privacy policy
Updated October 28, 2026
About this app
BUGTOPIA EXPO provides event information, a booth map, a vendor directory, saved vendors, and booth booking. Guest admission checkout opens Stride Events in an in-app browser on iPhone and Android. You can browse without creating a vendor account. This policy describes the BUGTOPIA EXPO app; external checkout and website providers also have their own privacy policies.
Vendor accounts and applications
You can apply to exhibit without an account or password. We collect your business name, first and last name, contact email, phone, business or mailing address, product category, California seller’s permit number or stated exemption, optional website or social page, and a description of your products. Applications also include optional vendor referrals and special requirements, and your typed contact name as your signature with your vendor-terms agreement. These application details are private and available to authorized BUGTOPIA EXPO organizers; application summaries are emailed to the company’s organizer address. BUGTOPIA EXPO reviews applications and shares a private booking link with approved vendors. The link unlocks booth selection and payment; it should not be shared publicly. Approval does not confirm payment. Existing Wix member logins remain available for vendors who previously created them; Wix handles their passwords, email verification and CAPTCHA. BUGTOPIA EXPO does not receive passwords.
Booking information
Wix provides booth inventory, temporary reservations, and secure checkout for BUGTOPIA EXPO. Checkout asks for your name, email, business or booth name, products or displays, and contact phone number. BUGTOPIA EXPO uses these details and your booth, add-ons, and order status to administer your booking, contact you about the event, and handle booking support. Wix maintains the reservation and order records. If you request a payment plan, we also record your requested booth type, plan approval, installment deadlines, Wix invoice references, and confirmed payment balances. The reserved booth type is held until location selection after full payment, or an organizer confirms cancellation. Wix handles invoice payments; BUGTOPIA EXPO does not store your card details.
Payments and admission tickets
Payment details are entered on the hosted checkout, not in BUGTOPIA EXPO's own app forms. The app does not store card numbers or security codes. Wix and its payment providers process booth payments. Stride Events handles guest admission purchases, ticket confirmations, and ticket QR codes. Information submitted to these services is also governed by their policies.
Information stored on your device
The app saves favorite vendor identifiers, checkout references and your private booking code on your device. Existing members may also have Wix sign-in credentials stored. Native apps use the operating system’s secure credential storage for booking codes and sign-in credentials; the web app uses browser session storage. The app connects to Wix to check availability, booking access and reservations. Favorites and saved checkout references do not synchronize between devices. Clearing favorites does not cancel a booking. Removing app data can remove locally saved booking access; Wix retains the underlying orders. Organizer access uses secure credential storage in the native apps. In the web app, organizer connections use browser session storage unless you select Trust this device for 30 days and approve it in Wix; that trusted connection is then saved in browser local storage so it can survive tab closures and browser restarts. Trusted organizer access expires 30 days after approval, does not renew automatically, and can be disconnected in the app or revoked in Wix. Ordinary organizer approval lasts seven days. Clearing browser or app data can remove the saved connection.
Technical information and external services
Connections to Wix, Stride and linked websites provide those services with technical connection information, such as IP address and browser or device information. Public applications use signed submission challenges, duplicate-email checks and submission limits. Short-lived submission records contain hashed email and challenge identifiers for abuse prevention. Wix uses CAPTCHA for existing-member login. Providers may use cookies and security logs under their own policies. The native BUGTOPIA EXPO client has no advertising or analytics SDKs and does not request camera, microphone, contacts or precise location access. Vendor searches and favorites are processed locally. Guest ticket links may include source and campaign labels to identify how visitors found the ticket page. These links do not include vendor booking codes, login tokens or contact details.
Retention and data requests
Contact info@bugtopiaexpo.com to request access, correction or deletion of an application. Include your contact email or booking reference. Existing Wix members can delete their login through My Expo > Vendor account & application status > Delete vendor account. Account deletion removes member access and releases unpaid holds. An unbooked member application is removed; completed purchases, placements and required transaction records are retained. Deleting a login does not cancel or refund a purchase. Never send passwords, verification codes or card details.
Questions and changes
Contact info@bugtopiaexpo.com with app privacy questions. Parents or guardians should handle purchases for children. This policy may be updated when the app or its services change; the updated date appears above.